Terms of Use

1. Acceptance of these Terms

By downloading, accessing or using Lemilook, you agree to these Terms of Use (“Terms”) and our Privacy Policy. If you do not agree, do not use the Service.

You must be legally able to enter this agreement. If you use Lemilook on behalf of an organization, you represent that you are authorized to bind it. If you are below the age of legal majority, your parent or guardian must review and agree to these Terms where required by law.

2. What Lemilook provides

Lemilook creates AI-generated visualizations by combining a person image and a garment image. The Service may also help import garment images from supported links, save previous photos and results, and allow results to be downloaded or shared.

We may improve, modify, suspend or discontinue features. We will make reasonable efforts to avoid materially reducing paid functionality without appropriate notice or remedy required by law.

3. Accounts and security

You are responsible for maintaining the security of your account and device and for activity performed through your account. Provide accurate information and promptly notify us at lemiguide@gmail.com if you suspect unauthorized access.

You may not create accounts through automated means, impersonate another person, evade restrictions, manipulate purchases or abuse free try-ons. We may restrict or suspend accounts where reasonably necessary to protect the Service, investigate fraud or enforce these Terms.

4. Your photos, garments and results

You retain your rights in content you upload. You grant Lemilook a limited, worldwide, non-exclusive license to host, copy, transmit, resize, validate, transform and process that content only as reasonably necessary to operate, secure and improve the requested Service, fulfill legal obligations and provide support.

You represent that you have the rights and permissions necessary to upload and process the content. In particular, do not upload another person’s photo without consent, unlawful content, intimate imagery without consent, content exploiting minors, or material that infringes intellectual-property, privacy or publicity rights.

Subject to third-party rights in your inputs, you may use and share generated results for personal and lawful purposes. AI outputs may not be unique; similar content may be generated for others. Lemilook does not guarantee that an output is eligible for copyright or free from third-party claims in every jurisdiction.

5. AI-specific conditions

AI systems can produce inaccurate, distorted, unexpected or unsuitable results. You are responsible for reviewing outputs before relying on or sharing them. Do not use Lemilook for medical, legal, biometric, identity-verification, safety-critical or discriminatory decisions.

We may reject inputs or outputs through automated or manual safety checks. A rejected or failed valid generation may be handled according to the credit logic shown in the app. We do not promise that every submitted image can produce a useful result.

6. Try-ons, prices and purchases

Lemilook may provide free and paid try-ons. Paid packages are one-time purchases unless the app-store listing expressly identifies a product as a subscription. Current try-on packages do not automatically renew.

Purchased try-ons are credited to your Lemilook account after successful store and server validation. The app displays the total number of paid and promotional try-ons included in a package. Promotional bonus try-ons have no separate cash value.

Unless otherwise stated or required by law, unused try-ons:

• do not expire while the account and Service remain available;
• cannot be transferred between accounts;
• cannot be redeemed for cash;
• are consumed when an eligible generation is accepted for processing.

Prices, taxes, currencies, discounts and payment processing are controlled by Google Play or Apple as applicable and may vary by country. A crossed-out or reference price is shown only where supplied and permitted by the relevant store.

Refunds are handled according to applicable law and the policies of the store that processed the purchase. See our Refund Policy.

7. Acceptable use

You may not:

• use the Service for unlawful, deceptive, harassing, exploitative or harmful activity;
• upload sexual content involving minors or non-consensual intimate imagery;
• use another person’s likeness without permission or to impersonate, defraud or mislead;
• attempt to bypass safety, account, credit, payment or rate limits;
• reverse engineer, scrape or automatically access the Service except where law expressly permits;
• introduce malware or interfere with infrastructure or other users;
• resell access, purchase tokens or try-on balances without written permission.

We may remove content or restrict access when reasonably necessary to enforce these rules or comply with law.

8. Lemilook intellectual property

The Service, software, interface, branding, designs and original materials are owned by Lemilook or its licensors. These Terms provide a personal, limited, revocable, non-exclusive, non-transferable license to use the Service as intended. They do not transfer ownership of Lemilook technology or branding.

9. Account termination and deletion

You may stop using the Service at any time. You can request account deletion through the app or at lemilook.com/delete-account. Deleting an account removes access to its history and unused try-ons and generally cannot be reversed.

We may suspend or terminate access for serious or repeated violations, fraud, security risks or legal requirements. Where appropriate, we will provide notice and an opportunity to appeal.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We do not guarantee uninterrupted availability, compatibility with every image, exact visual accuracy, commercial availability of garments, or that the Service will meet every expectation.

Nothing in these Terms excludes warranties, remedies or consumer rights that cannot legally be excluded.

11. Limitation of liability

To the maximum extent permitted by law, Lemilook is not liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost opportunities or decisions made based on an AI visualization. Our aggregate liability arising from the Service will not exceed the greater of the amount you paid to Lemilook during the 12 months before the claim or USD 50, except where applicable law requires otherwise.

This limitation does not apply to liability that cannot legally be limited, including liability for fraud, intentional misconduct or certain personal injury claims where applicable.

12. Indemnity

Where permitted by law, you agree to defend and indemnify Lemilook from third-party claims arising from your unlawful content, violation of another person’s rights, or material breach of these Terms. This section does not apply where prohibited by consumer law.

13. Changes

We may update these Terms for legal, security, operational or product reasons. The updated version will be posted here with a new effective date. Material changes may be communicated in the app. Continuing to use the Service after changes take effect constitutes acceptance where permitted by law.

14. Governing terms and disputes

These Terms are governed by the laws applicable to the operator of Lemilook, without depriving consumers of mandatory protections in their country of residence. Courts with jurisdiction under applicable law may hear disputes. Before filing a claim, please contact us so we can attempt to resolve the issue informally.

15. Apple App Store and Google Play

If you obtain the app through Apple, Apple is not a party to these Terms and is not responsible for the app or its support. Apple and its subsidiaries are intended third-party beneficiaries of the provisions applicable to your licensed use and may enforce them. Your use must also comply with the App Store rules and applicable usage rules. Where these Terms conflict with mandatory Apple terms, those mandatory terms control.

If you obtain the app through Google Play, your use and purchases are also subject to applicable Google Play terms. Google is not responsible for support obligations undertaken by Lemilook.

16. Contact

Questions about these Terms and product support: lemiguide@gmail.com.